We’d like to inform you that according to the Ecuadorian Mobility Law updated last February 2017, any person who enters the country as a tourist must have public or private health insurance for the duration of his/her stay in Ecuador. A migration agent may ask for proof of insurance coverage upon arrival. If the visitor cannot provide documentary proof of insurance, the migration agent has the right to deny the visitor entry to the country.
Following UNESCO recommendations, authorities have declared that starting 20 July 2011 the maximum daily capacity of visitors to Machu Picchu will be 2500. Due to the MP´s anniversary celebrations and local festivities in Peru, these past days the max. capacity was reached and some travelers were not able to visit the Citadel.
Please note the following :
- We buy the tickets in advance, but we consider that travelers which overnight in Machu Picchu/Aguas Calientes and expect to buy locally the entrance ticket for their 2nd day visit could experience problems. There will be days were no tickets will be available.
- To avoid this we suggest :
- Send us the travelers details mentioned below in advance. The earlier the better.
- Request the entrance tickets for the 2nd day visit as part of the program
- Regarding the entrance tickets it´s important to know:
- To be able to buy the tickets we need : Full Name + Nationality + Age + Gender (Male/Female)
- The reservations stay valid for 6 hours. If not bought the system releases them automatically.
- Once issued/bought, the tickets can be modified (date and names) but paying a penalty of up to 30%
Although Peru Rail has confirmed that the train service will star operating as of March 29th, the INC (National Institute of Culture – the governmental authority in charge of Machu Picchu) has informed that the Machu Picchu archaeological complex will reopen on APRIL 1.
Travelers will be transferred by bus (45 minutes approx.) from Ollantaytambo station to Piscaicucho, where they will board the trains for Machu Picchu. As mentioned before, Piscaicucho (the starting point of the Inca Trail) is located between Ollantaytambo and Machu Picchu. Please refer to the attached map.
A short walk (180 meters / 590 feet) is expected at Piscaicucho between where the buses park and the provisional train station. In lieu of this, the fact that we are towards the end of the rainy season and the nature of the visit to Machu Picchu, we highly recommend the following:
- Comfortable walking shoes
- Rain poncho
- A small overnight bag / backpack for those travelers staying overnight. Although its not confirmed, there should be Peru Rail staff to help carry the overnight luggage between the buses and trains.
- PERU RAIL, which due to the events of January, will be VERY STRICT with its luggage policy as the trains will be running at full capacity. The size of the luggage that will be allowed on board is basically the same as that of carry-on’s allowed by airlines on the main cabin of airplanes. Please refer to attached information
During the first 60 days of operation not all coaches will be available, so seat capacity will be limited:
- Starting March 29th 45 %
- Starting May 1st 60 %
- Starting June 1st 100 %
Feel assured that we are working extremely closely with PERU RAIL to secure availability for all of our passengers.
- Works are advancing at as faster pace than initially estimated
- Its probable that the route between Piscaucucho and Machu Picchu will be ready and operating by March 29 (weather permitting)
- The bus transfers between Ollantaytambo and Piscaucucho will be provided by Peru Rail and should take 45 minutes each way. From Pisacaucucho to Machu Picchu the train should take 1 hour and 15 minutes
- In the next couple of days, Peru Rail will release detailed information regarding details about the Ollantaytambo – Piscacucho land transfers and train schedules.